Management Approach and Performance Indicators: Economic
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined with reference to the following Economic Aspects: Economic Performance, Market Presence, and Indirect Economic Impacts | Fully Reported | Economic About Us |
| Goals and performance | Organisation-wide goals regarding performance relevant to Economic Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Fully Reported | Economic About Us |
| Policy | Brief, organisation-wide policy (or policies) that defines the organisation's overall commitment relating to the Economic Aspects listed above, or state where this can be found in the public domain. | Fully Reported | Economic About Us |
| Additional contextual information | Additional relevant information required to understand organisational performance such as key successes and shortcomings, major organisational risks and opportunities, major changes in the reporting period to systems or structures to improve performance, and key strategies for implementing policies or improving performance. | Fully Reported | Economic About Us |
Management Approach and Performance Indicators: Environmental
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined below with reference to the following Environmental Aspects: materials, energy, water, biodiversity, emissions, effluent and waste, products and services, compliance, transport, and overall | Fully Reported | Environment |
| Goals and performance | Organisation-wide goals regarding performance relevant to Environmental Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Fully Reported | Environment |
| Policy | Brief, organisation-wide policy (or policies) that defines the organisation's overall commitment relating to the Environmental Aspects listed above, or state where this can be found in the public domain. | Fully Reported | Environment |
| Organisational responsibility | The most senior person with operational responsibility for Environmental Aspects or explain how operational responsibility is divided at the senior level for these aspects. | Fully Reported | Environment |
| Training and awareness | Procedures relating to training and raising awareness in relation to the Environmental Aspects | Fully Reported | Environment |
| Monitoring and follow up | Procedures related to monitoring and corrective and preventive actions, including those related to the supply chain. Lists of certifications for environment-related performance or certification systems, or other approaches to auditing/verification for the reporting organisation or its supply chain. | Fully Reported | Environment |
| Additional contextual information | Additional relevant information required to understand organisational performance. | Not Reported | Environment |
Management Approach and Performance Indicators: Product Responsibility
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined with reference to the following Product Responsibility Aspects: customer health and safety, product and service labelling, marketing communications, customer privacy, and compliance | Fully Reported | Customer Experience Health and Safety Energy Retail / Operations |
| Goals and performance | Organisation-wide goals regarding performance relevant to Product Responsibility Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Fully Reported | Customer Experience Health and Safety Energy Retail / Operations |
| Policy | Organisation-wide goals regarding performance relevant to Product Responsibility Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Fully Reported | Customer Experience Health and Safety Energy Retail / Operations |
| Organisational responsibility | The most senior person with operational responsibility for Product Responsibility Aspects or explain how operational responsibility is divided at the senior level for these aspects. | Fully Reported | Customer Experience |
| Training and awareness | Procedures relating to training and raising awareness in relation to Product Responsibility Aspects | Partially Reported | Health and Safety |
| Monitoring and follow up | Procedures related to monitoring and corrective and preventive actions, including those related to the supply chain. Lists of certifications for human rights-related performance or certification systems, or other approaches to auditing/verification for the reporting organisation or its supply chain. | Partially Reported | Health and Safety |
| Additional contextual information | Additional relevant information required to understand organisational performance such as: key successes and shortcomings, major organisational risks and opportunities, major changes in the reporting period to systems or structures to improve performance, and key strategies for implementing policies or improving performance. | Not Reported |
Management Approach and Performance Indicators: Labour
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined below with reference to the following Labour Aspects. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO) and the Organisation for Economic Co-operation and Development Guidelines should be the primary reference points: employment, labour/management relations, occupational health and safety, training and education, and diversity and equal opportunities. | Fully Reported | Employment Experience |
| Goals and performance | Organisation-wide goals regarding performance relevant to Labour Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Fully Reported | Employment Experience |
| Policy | Brief, organisation-wide policy (or policies) that defines the organisation's overall commitment relating to the Labour Aspects, indicating their linkage to internationally recognised standards. Use organisation-specific indicators (as needed) as well as GRI Performance Indicators | Fully Reported | Employment Experience |
| Organisational responsibility | The most senior person with operational responsibility for Labour Aspects or explain how operational responsibility is divided at the senior level for these aspects | Fully Reported | Employment Experience |
| Training and awareness | Procedures relating to training and raising awareness in relation to Labour Aspects | Fully Reported | Employment Experience |
| Monitoring and follow up | Procedures related to monitoring and corrective and preventive actions, including those related to the supply chain. Lists of certifications for labour-related performance or certification systems, or other approaches to auditing/verification for the reporting organisation or its supply chain. | Fully Reported | Employment Experience |
| Additional contextual information | Additional relevant information required to understand organisational performance such as: key successes and shortcomings, major organisational risks and opportunities, major changes in the reporting period to systems or structures to improve performance, and key strategies for implementing policies or improving performance. | Not Reported |
Management Approach and Performance Indicators: Human Rights
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined below with reference to the following Human Rights Aspects. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO) and the Organisation for Economic Co-operation and Development Guidelines should be the primary reference points: investment and procurement practices, non-discrimination, freedom of association and collective bargaining, abolition of child labour, prevention of forced and compulsory labour, complaints and grievance procedures, security practices, and indigenous rights. | Partially Reported | Procurement |
| Goals and performance | Organisation-wide goals regarding performance relevant to Human Rights Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Not Reported | |
| Policy | Brief, organisation-wide policy (or policies) that defines the organisation's overall commitment relating to the Human Rights Aspects, indicating their linkage to internationally recognised standards. Use organisation-specific indicators (as needed) as well as GRI Performance Indicators | Not Reported | |
| Organisational responsibility | The most senior person with operational responsibility for Human Rights Aspects or explain how operational responsibility is divided at the senior level for these aspects. | Not Reported | |
| Training and awareness | Procedures relating to training and raising awareness in relation to Human Rights Aspects | Partially Reported | Procurement |
| Monitoring and follow up | Procedures related to monitoring and corrective and preventive actions, including those related to the supply chain. Lists of certifications for human rights-related performance or certification systems, or other approaches to auditing/verification for the reporting organisation or its supply chain. | Not Reported | |
| Additional contextual information | Additional relevant information required to understand organisational performance such as: key successes and shortcomings, major organisational risks and opportunities, major changes in the reporting period to systems or structures to improve performance, and key strategies for implementing policies or improving performance. | Not Reported |
Management Approach and Performance Indicators: Society
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| Disclosure on management approach | Provide a concise disclosure on the Management Approach items outlined with reference to the following Society Aspects: community, corruption, public policy, anti-competitive behaviour, and compliance | Partially Reported | Community Governance legal |
| Goals and performance | Organisation-wide goals regarding performance relevant to Society Aspects. Use organisation-specific indicators (as needed) in addition to the GRI Performance Indicators to demonstrate the results of performance against goals. | Partially Reported | Community |
| Policy | Brief, organisation-wide policy (or policies) that defines the organisation's overall commitment relating to the Society Aspects, indicating their linkage to internationally recognised standards. Use organisation-specific indicators (as needed) as well as GRI Performance Indicators | Partially Reported | Community Governance legal |
| Organisational responsibility | The most senior person with operational responsibility for Society Aspects or explain how operational responsibility is divided at the senior level for these aspects. | Partially Reported | Community |
| Training and awareness | Procedures relating to training and raising awareness in relation to Society Aspects | Partially Reported | Community Governance legal |
| Monitoring and follow up | Procedures related to monitoring and corrective and preventive actions, including those related to the supply chain. Lists of certifications for human rights-related performance or certification systems, or other approaches to auditing/verification for the reporting organisation or its supply chain. | Partially Reported | Community Governance legal |
| Additional contextual information | Additional relevant information required to understand organisational performance such as: key successes and shortcomings, major organisational risks and opportunities, major changes in the reporting period to systems or structures to improve performance, and key strategies for implementing policies or improving performance. | Not Reported | Community Governance legal |
