Product Responsibility Performance Indicators: Customer Health and Safety
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | Not Reported | |
| PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. | Fully Reported | Health and Safety |
Product Responsibility Performance Indicators: Product and Service Labeling
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| PR3 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | Not Reported | |
| PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. | Not Reported | |
| PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. | Fully Reported | Customer Experience |
Product Responsibility Performance Indicators: Marketing Communications
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| PR6 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | Not Reported | |
| PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. | Not Reported |
Product Responsibility Performance Indicators: Customer Privacy
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. | Not Reported |
Product Responsibility Performance Indicators: Compliance
| Ref. | Indicator | Level of Reporting |
Links to Information |
|---|---|---|---|
| PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services | Not Reported |
